Frequently Asked Questions

Q. How do I keep costs down?

A. Factors that typically affect the price are number of colors, quantity, medal size and type of ribbon.

Q.What is the average size medal people go with?

A. All of our medals are sized to fit your budget. We have produced medals as big as 7” and as small 1.25” please ask your representative for what size would be best for your needs.

Q. How do I request a sample?

A. Please visit our website and click on request a sample. You will be asked some basic information and a rep will contact you confirming the samples have been mailed out in 24 hours.

Q. Are your products produced overseas on domestically?

A. Depending on the product you are looking for we can produce both overseas and domestically.

Q. What is the minimum to order – custom medals?

A. For custom medals there is no minimum although we do recommend ordering at least 100 to save on the mold cost. All other products may be subject to a minimum order please ask a representative for specifics.

Q. What is the lead time/turn around time?

A. Our standard lead time for custom medals is 5-6 weeks. We do have rush services available that are subject to our rush policy for more details on our rush policy please ask your rep.

Q. What is the difference between screen print and dye sub? What is the material of the lanyard?

A. A screen print ribbon is a 1 color imprint on a nylon ribbon. A Dye Sub ribbon is a full color imprint on a silky texture.

Q. What exactly is a custom medal?

A. Our custom medals are dye cast with ability for full color painting. All medals are available in gold, silver, or bronze finishes. For specific materials please contact your rep.

Q. What type of file would you prefer my logo be in?

A. We would prefer a vector file if you have one avilble ( AI, EPS, editable PDF) if you do not have a vector file we can work with you but be advised the mockup may take a bit longer to produce.